The partner forum
Why we run a forum at all
Application questions repeat. A distributor in Trenton and a plant engineer in Wilmington will hit the same seal-compatibility problem within a month of each other, and both will call us. Publishing the answer once, with the reasoning attached, saves everyone a week.
The forum is moderated by our inside support staff during business hours. Threads are reviewed before they become publicly visible, and contributors post under real names tied to a verified employer.
- Free membership for customers, distributors and principal employees.
- No anonymous commercial posting, ever.
- Answers attributed to a named person, not a support alias.
- Archived threads remain readable and searchable.
Community standards
Posting rules
Registration requires a working business email address. Consultants should state who they are working for on a given thread. Accounts using disposable addresses are removed without notice.
Include the application, the fluid or duty, temperatures, pressures, materials and what you have already tried. “Which pump is best” threads are closed and redirected to a sizing request.
Vendors may answer questions about their own products and must disclose the relationship in the post. Promotional threads, link drops, SEO spam and affiliate links are deleted and the account is blocked.
Do not post customer names, drawings, pricing or bid documents you are not authorized to share. Redact before uploading. Moderators will remove material that appears proprietary.
Nothing posted on this site replaces a licensed engineer's judgment, the manufacturer's installation manual or applicable code. See our Disclaimer.
New member posts are queued for review during business hours (Mon–Fri, 8:30–17:30 ET). Established members post directly with spot checks. Removal decisions can be appealed by emailing webmaster@forum.pacific-reps.com; we respond within five business days.
Field references
Things our team keeps in the truck
Sizing request checklist
The nine data points we need before we can quote rotating equipment: fluid, specific gravity, viscosity, temperature, flow, total dynamic head, NPSHa, duty cycle and driver preference.
Elastomer compatibility notes
Quick-reference guidance on EPDM, Viton®-type fluoroelastomers, nitrile and PTFE against common process fluids in this region's chemical and food plants.
Submittal package template
What a consulting engineer in New Jersey expects to see: cut sheets, performance curves, dimensional drawings, wiring schematics, O&M and a compliance matrix against the spec section.
Coastal corrosion primer
Alloy and coating selection for waterfront installations within two miles of the Delaware River, based on our own coupon testing at terminal sites.
Start-up attendance guide
Pre-commissioning checks, alignment verification, rotation checks and the documentation that protects a warranty claim later.
Freight & lead-time realities
Honest current guidance on lead times by category, plus which items in our lines are genuinely available from regional stock.
References are provided free to registered forum members and to customers on request. Email webmaster@forum.pacific-reps.com with the document you need.
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